Privacy Policy

DOOLEETEX has the following policy for smooth handling of user complaints related to personal information:

DOOLEETEX shall notify through the website announcements (or individual notices) if the company revises its privacy policy.

○ This policy shall be effective from January 1, 2019.

1. DOOLEETEX ('http://www.dooleetex.com') processes the following personal information items: The processed personal information will not be used for any purpose other than the following the company shall seek prior consent when the purpose of use it to be changed:

A. Complain handling

We process personal information for the purpose of confirming the identity of the complainant, confirming the complaint, contacting for investigation, notification, and notifying the result of processing.

B. For marketing and advertising

Personal information shall be handled for the purpose of developing new services (products), custom services, events, advertising information, participation opportunities, services and advertising according to demographic characteristics, and validation of services, to check access frequency, or member services.

2. Personal information files

1. Name of personal information file: DOOLEETEX Co., Ltd. Privacy Policy

- Personal information list: Email, mobile phone number, name, company name, service usage record, access log, cookie, and access IP information

- Collection method: Homepage, alliance inquiry

- Retention: Answer alliance inquiry and marketing purposes

- Retention period: Three years

- Related laws: Records of consumer complaints or dispute handling: Three years

3. Personal information handling and retention period

①  DOOLEETEX will process and retain personal information within the period agreed upon when collecting personal information from the subject of personal information according to the law.

② Personal information processing and retention periods shall be as follows.

1.<Complain handling>

Personal information related to complaint handling is retained and used for the above purposes up to three years from the date of consent for collection and use.

- Retention basis: Answer to alliance inquiry and marketing purposes

- Related laws: Records of consumer complaints or dispute handling: Three years

- Exception: 

4. The subject and the user of the legal representatives and methods may exercise the following rights:

① At any time, the subject of the information may request to view, modify, delete, or stop processing of the personal information by DOOLEETEX.

② The exercising of the rights pursuant to Paragraph 1 may be made in writing, by e-mail, or fax in accordance with Article 41.1 of the Enforcement Decree of Personal Information Protection Act for DOOLEETEX, and whereby DOOLEETEX shall take action without delay.

③ The exercising of the rights under Paragraph 1 may be made through a legal representative of the subject of information or an agent, such as a person who has been delegated. In this case, you must submit a power of attorney according to Appendix 11 of the Enforcement Regulations of the Personal Information Protection Act.

④ The request for personal information viewing and suspension may be subject to restriction on the subject of information pursuant to Articles 35.5 and 37.2 of the Personal Information Protection Act.

⑤ The request for correction and deletion of personal information cannot deleted if other laws and regulations specify that the specific personal information is subject of collection.

⑥ DOOLEETEX makes sure that the person who requested reviewing, correcting, deleting, or stopping the processing according to the subject's right of information, is his or her legal representative.

5. Drafting a list of personal information for processing 

① DOOLEETEX ('http://www.dooleetex.com') processes the following personal information items:

1.Complain handling

- Requirement: Email, mobile phone, and company phone number

- Optional: Home phone numbers, job position, department, company name, and inquiry details

6. Disposal of personal information

In principle, DOOLEETEX disposes of personal information without delay when the purpose of processing personal information is achieved. The procedures, deadlines, and methods of disposal of are as follows:

- Disposal procedures

The information entered by the user is transferred to a separate DB (a separate document in the case of paper) and saved or disposed of immediately according to our internal policy and other relevant laws and regulations. Personal information transferred to the DB will not be used for other purposes unless specified by the law.

- Period of disposal

In the event that the retention period of personal information has elapsed, the information shall be disposed of within five days from the expiration date, and if the personal information is not necessary, due to accomplishment of the purpose of personal information, abolishment of the service, or termination of the business, the personal information shall be disposed within five days from the date deemed unnecessary.

- Method of disposal

In the case of information in the form of electronic files, we use a technical method that cannot reproduce records.

Personal information printed on paper shall be shredded or incinerated.

7. Matters concerning installation, operation, and rejection of automatic collection of personal information

① DOOLEETEX uses cookies to store information or to load frequently to provide personalized services. 

② A cookie is a small amount of information that a server (http) use to operate a web site, which is sent to your computer browser, and is stored on the hard disk of your computer. 

A. Purpose of cookies: The cookie is used to provide optimized information to users by identifying types of visits, usage of services, popular searches, and security access for visited websites and services. 

B. Installation, operation, and rejection of cookies: To reject cookie storage by setting options in the Menu, go to the top of your web browser, select Tools> Internet Option> Personal Info. 

C. If you reject cookies, you may have difficulty using customized services.

8. Drafted by the Personnel of information security

① DOOLEETEX (''http://www.dooleetex.com'') is responsible for handling personal information. For response to and remedying of the subject of information's request, we specify the following information security personnel:

▶ Information Security Personnel 

Name: Lee Hae-sung

Duty: CEO

Position: CEO

Contact number: 031 591 7360, contact@dooleetex.com, 031 592 5360 

※ You'll be connected to the Information Security Department.

▶ Information Security Department Personnel

Department name:

Personnel:

Contract Information: 

② The subject of the personal information may inquire to the personnel of the Information Security Department for matters related to complaints and damage that may have occurred during use of our service (or business) of DOOLEETEX (‘http://www.dooleetex.com’). DOOLEETEX ('http://www.dooleetex.com') shall respond without delay to the inquiry of the subject of the personal information.

9. Change of personal information handling policy

①The policy will be effective from the effective date. If there is any addition, deletion or correction of the change in accordance with the law and the policy, it will be announced seven days before the change.

10. Measures for the security of personal information: Pursuant to Article 29 of the Personal Information Protection Act, DOOLEETEX Co. Ltd. provides the following technical/administrative and physical measures required to ensure safety.

1. In-house periodic audit

We conduct audits regularly (quarterly) to ensure the safety of handling personal information.

2. Minimizing requirement for and training of personal information handling staff

We designate specific employees to deal with personal information and provide measures for personal information management.